CHIH YUNG FAUNDELIVERY, CONSIDERED.Let’s talk delivery

HOW IT WORKS

A thoughtful journey.
A simple process.

A few details. A clear plan.
A delivery that feels a little more personal.

Hands preparing a neatly closed parcel
THE DELIVERY JOURNEYFrom your first hello
to their front door.
01

Start with a hello.

Email us about what you need to move. Include your collection and delivery suburbs, the type and quantity of goods, and your preferred timing.

Clear details help us understand the job.
02

Agree on the details.

We’ll discuss whether the delivery is suitable, confirm availability and agree on the route, timing, handling needs and cost.

A plan everyone is comfortable with.
03

Get ready for collection.

Have your goods securely packed and clearly labelled. Share access instructions and anything we should know before collecting.

A little preparation makes a difference.
04

A considered handover.

We handle your goods with care and follow the agreed delivery instructions. If you have a question about your arrangement, email us.

People at the heart of every delivery.

HANDY TO HAVE READY

The details
we’ll ask for.

FREQUENTLY ASKED QUESTIONS

A few things
you might ask.

Something else on your mind?
Let’s talk about it

01How do I arrange a delivery?

Email us with what you’re sending, the collection and delivery suburbs, your preferred date and any handling instructions. We’ll discuss suitability, availability and the details with you before anything is booked.

02Which areas do you cover?

Share your collection and delivery suburbs when you get in touch. We’ll confirm whether we can help with your route before making any arrangements.

03Can I request regular deliveries?

Yes, you’re welcome to enquire about recurring delivery needs. Tell us the likely frequency, quantities and preferred collection times so we can discuss a suitable arrangement.

04Can you carry chilled, frozen or temperature-sensitive food?

Please tell us about any temperature requirements before booking. These need to be assessed and expressly agreed in advance; do not assume a standard delivery includes refrigeration or temperature monitoring.

05How much will my delivery cost?

Pricing depends on the route, item size and quantity, timing and handling needs. Send us those details and we’ll discuss the cost before you decide to proceed.

06Can I request a particular delivery time?

Let us know your preferred time and any deadline when you enquire. Collection and delivery times are subject to availability and must be agreed before booking.

A LITTLE CARE GOES A LONG WAY

Your next delivery,
in good hands.

A few details are all we need to start the conversation.

Let’s talk delivery